# MET604 Quality Management

College of Technology Engineering Technology Department

**Course Description:** This course introduces students to the principles, strategies, and systems of quality management. Topics covered include designing quality processes, the key elements of total quality management, the six-sigma process improvement methodology (DMAIC), strategic quality planning, the voice of the customer, and quality systems. Students will apply appropriate analytical and statistical tools to manage and improve quality in processes.

**Credit Hours:** 3.00

**Prerequisites:** None

**Corequisites:** None

## Programs offering this course

- [Engineering Technology (MS) | Mechanical Engineering Concentration](https://www.ecpi.edu/programs/mechanical-engineering-technology-masters-degree)

Learn more about the [programs available at ECPI University](https://www.ecpi.edu/programs).