Student Consumer Services

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Student Consumer Services

The Student Consumer Information regulations of the United States Department of Education require colleges to provide students with access to information they are entitled to as a consumer. Our goal is to provide you with complete and easy access to this information and to inform you annually of the availability of this information. This information may also be found under other links on our website, with our campus staff, and can be provided in paper form on request.

Any requests for information under this service should be sent to info@ecpi.edu

All members of the University community may access our policies, procedures, and requirements in the links below and through our ECPI University Catalog. This information may be subject to changes required and ECPI reserves the right to change its regulations, requirements or financial charges, and to cancel or change the published course offerings. Students are responsible for familiarizing themselves with current regulations, requirements, and changes.

Refund Policy / Official Withdrawal Requirements / Procedures

Academic Programs

Program Related Facilities

Students with Disabilities

Transfer of Credit Policy

Study Abroad

A student's enrollment in a program of study abroad approved for credit by the home institution may be considered enrollment at the home institution for the purpose of applying for assistance under the Title IV HEA programs.

Retention Rates

Retention Rates, from IPEDS Data Center, ECPI University Enrollment, are calculated annually for first time bachelor's (or equivalent) degree-seeking undergraduates who return to the institution to continue their studies the following fall.

Completion and Graduation Rates

Completion and Graduation rates are found at College Navigator. These rates are updated and disclosed by July 1 of each year. They are calculated for certificate-or degree-seeking, undergraduate students who have completed or graduated by the end of the 12-month period ending the prior August 31. This period is 150 percent of the normal time frame for completion or graduation from their program.

Additionally, the graduation rates by eligibility for sources of financial aid are as follows:

Pell Grants

Federal Subsidized Loans

Neither Pell Grants nor Federal Subsidized Loans

51%

55%

41%

Copyright Infringement Policy and Sanctions

Read Our HEOA Compliance Policy

Student Body Diversity

ECPI student body diversity information may be found at College Navigator, Enrollment and Financial Aid.

California Residents  - CA Consumer Protection Act (CCPA)

The “CCPA” gives students who are California residents certain rights to know personal information retained by ECPI University. ECPI University retains personally identifiable information for the purposes of facilitating the processing of federal student aid benefits, veteran’s benefits, state and local financial assistance, and required reporting to federal, state and local governments as required. ECPI University does not sell student information. Certain information is shared with various vendors to allow access to learning and student support platforms and servicing of student records and accounts. ECPI University must retain most information to comply with regulatory and legal requirements, and this information cannot be deleted. Much of the information retained was submitted by the student to government agencies, who then necessarily transmitted this information to ECPI University.

California residents may request that ECPI University disclose to what personal information is collected, used, shared, or sold, and why it is collected, used, shared, or sold. Specifically, students who are California residents may request:

  • The categories of personal information collected
  • Specific pieces of personal information collected
  • The categories of sources for collected personal information
  • The purposes for which the personal information is used
  • The categories of third parties with whom the information is shared
  • The categories of information that is disclosed to third parties

This information must be provided, upon request at no charge, for the 12-month period preceding the request.

California residents may send an email to registrar@ecpi.edu. Responses will be made within 45 days or with notice, up to 90 days.