MED160 Medical Office Procedures I
This course focuses on the administrative duties in a medical office. Fundamental office procedures are reviewed. "Hands-on" simulations and role-playing promote development of competencies required in a medical setting using virtual medical office software such as scheduling, monitoring and coordinating appointments, telephone techniques and office procedures. Students will learn office procedures including: safety in the medical office, records management, mail processing, ergonomics in the office, maintenance of office equipment and policies and procedures of the medical office. Upon successful completion of this course, the student will demonstrate the administrative duties required in the medical office.