Spend time with one of our Admissions Advisors who can help you find the program that works for your goals and your life. You’ll also learn about ECPI and see our commitment to providing the people, the environment, and the equipment needed to keep our students in step with today’s workplace.
Learn MoreWe are not a typical online university. Our online+ gives students more than convenience and flexibility. Find out about what you can experience from our unique ECPI University online+ philosophy.
This course helps students to understand the motivation and concerns of the customer and how to develop customer relations skills to effectively work with customers. Understanding people, communication, perception, and self-concept are discussed.
