What does a Computer Network Support Specialist Do?

What does a Computer Network Support Specialist Do?

Ever had a problem with your computer network that you just couldn’t fix, and had to call a helpdesk for technical support? The person you spoke to was a computer network support specialist. These skilled information technology (IT) employees work within organizations or provide support and advice to keep networks safe and information secure.

Most computer network support specialists need at least an associate degree. Positions with companies that create software and other computer products often require specialists to have a bachelor’s degree.

What is a Computer Network Support Specialist’s Work Day Like?

There is a wide variety in computer network support specialist positions. Some work 9 a.m. to 5 p.m. on a regular schedule, providing network support for people in an office who work the same hours. Others might work nights or weekends providing tech support to people all over the world, without a set schedule at all. There are lots of different opportunities and finding the perfect evening position for a night owl is completely possible.

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While at work, a computer network support specialist’s main duties involve keeping the computer networks safe, whether it's from viruses on the internet, hackers attempting to breach the system, or unfamiliar users pressing the wrong button. There are also bugs in the computer network to track down, issues with software crashes, and a variety of other problems you will learn to deal with while at work.

Are You Ready to Get Started?

If you’re interested in a future as a computer network support specialist and are looking for more information about this exciting field, be sure to contact ECPI University today. A helpful admissions representative can assist you in finding the best fitting cyber security program to suit your needs.

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